Website Terms and Conditions
You may submit an offer to purchase particular goods or services offered or advertised by us on this website or elsewhere. Such an offer, whether done by submitting an order form, web enquiry or other statement to similar effect does not create a binding contract between us and you.
On receipt of your enquiry we will send you confirmation that we have received your order / contact you at the details given to discuss your order / confirm acceptance of your order and conclusion of the contract.
Where it is stated that any order involves an obligation to pay you will not be deemed to have submitted an order where the payment is not authorised.
An order may not be accepted by us for the following reasons (this list is not exhaustive):
Your order will be accepted and the contract concluded when we have sent you written confirmation that we have accepted your order / we have dispatched the selected goods to you / when we have confirmed that we are able to supply the products or services ordered and have received full or part payment as required and notified to you.
The contract will be concluded in English.
You have the right to cancel any order prior to acceptance of your order and conclusion of the contract. You will receive a full refund of any monies paid.
You have the right to cancel a concluded contract within 14 days of conclusion of the contract except:
Any refund payable to you will be made within 14 days of receipt of cancellation. The refund will be paid by the same method as your original payment unless agreed by you otherwise or if not possible.
Cancellation rights will be stipulated on your Contract/Terms for the given service/goods.
Where applicable you will receive a refund for the full value of the goods except where the value of the goods has diminished because you have unnecessarily handled the goods beyond what was required to establish their nature, characteristics and functioning; in which case we will be entitled to reduce the refund according to how far the goods have diminished.
We will refund to you the full cost of delivery of the goods, except where you selected an enhanced delivery option, in which case we will refund the cost of the standard delivery option.
Any refund payable to you will be made within 14 days of receipt by us of the returned goods. The refund will be paid by the same method as your original payment unless agreed by you otherwise or if not possible.
Your right of cancellation only applies to the contract as a whole. If you wish to return only some of the goods this is at our discretion